In
Cornell University's "Hospitality Report," they break down the cost of employee turnover. Productivity loss cause by understaffing is the single largest contributor.
Average Total Turnover Cost: $5,864
Pre-departure 0-9% (avg. 3%)
Recruiting 3-65% (avg. 20%)
Selection 1-51 % (avg. 11%)
Training 0-28% (avg. 14%)
Productivity Loss 13 - 76% (avg. 52%)