Training

BETTER CUSTOMER SATISFACTION with WELL DONE

↓ GOAL DESCRIPTION

↓ REWARD

Learn about the new pancakes

BADGE

HOW TO complete this goal & earn your reward:

Watch the new pancakes training video
Pass the new pancakes quiz
Try the new pancakes

Pancake Badge

The science behind it...

training = repeat customers = +25% MORE Profits

In Dr. Graves PhD dissertation, "How Managers of Non-franchised Restaurants Use Training to Improve Customer Satisfaction," they find training employees on customer empathy and responsiveness is the best way to improve customer retention.

He further expands on the impacts of customer retention by citing (Pettijohn et al.,1997) where they found a 5% increase in customer retention translates into a 25% increase in restaurant profits.

Training videos, quizzes, and career Development

When assigning goals to your employees, they're shown a simple page that clearly outlines what they need to do and what they earn by doing it.

WELL DONE allows you to add your own videos and quizzes to the page, but you can also connect your existing tools to confirm a task has been completed to your standards.

Connect 3rd-Party tools like...
- Training applications
- Employee engagement platforms
- Scheduling tools
- Point of sale
- Just about any solution you're using today

Monetary & non-monetary rewards

WELL DONE gives you the ability to incentivize your team with rewards like Venmo, digital gift cards, paycheck bonuses, etc.

You can also offer rewards through WELL DONE that don't directly compensate your employees like badges, company swag, priority PTO requests, etc.

Well DONE HELPS YOUR
TEAM RETAIN THEIR TRAINING

↓ GOAL DESCRIPTION

↓ REWARD

BONUS OBJECTIVES AVAILABLE

New Pancake Training Refresher Quiz

$10

VENMO

HOW TO complete this goal & earn your reward:

Pass the New Pancake Refresher Quiz

TAKE THE QUIZ

The science behind it...

information retention drops to 58% in 20 minutes

In an article by Harvard Business Review, they analyze a study done by German psychologist Hermann Ebbinghaus on, "The Forgetting Curve."

His data shows that after people quickly forget new information:

- After 20 minutes, only 58% of information is retained
- 1 day later, only 44% of information is retained
- 6 days later, 25% of information is retained
- A month later, 21% of information is retained

By setting goals for your employees within WELL DONE to refresh the information through retraining, quizzes, and real-life practice, you can improve information retention by 80% after a staggering 60 days.

Goal review & Approvals

By connecting your 3rd-party tools to WELL DONE, goals can be completed automatically when employees meet the requirements you've set.

You can also set goals to require manual approval by a member of your team as they're completed.

Once an employee completes a goal that requires manual approval, WELL DONE sends out an email notification with the details. This can include results of a quiz, submitted information, and uploaded images / videos.

BONUS OBJECTIVES / REWARDS

In addition to the primary goal and reward, WELL DONE gives you the ability to add Bonus Objectives.

By adding Bonus Objectives you can motivate your team to complete goals faster, bigger, and better.

When setting up Competitions in WELL DONE, Bonus Objectives can be earn for 1st, 2nd, and 3rd place. This gives you the the ability to reward everyone that meets the primary goal and use the power of friendly competition to boost results.

LOWER YOUR RISK of fines &
CLAIMS WITH WELL DONE

↓ GOAL DESCRIPTION

↓ REWARD

Complete your Safety Certification

VENMO

HOW TO COMPLETE THIS GOAL & EARN YOUR REWARD:

Watch the safety training video
Pass your safety certification quiz

Safety Certification Badge

The science behind it...

Every $1 spent on Safety Saves $4-6 in claims

In a report by OSHA, they measure a savings of $4-6 dollars in employee injuries and fatalities for every $1 spent on safety training.

Beyond that, they also observed lower costs, increased productivity, and higher employee morale.

See who's completed a goal

Within WELL DONE, you can easily search for employees who have (or haven't) completed a specific goal.

This allows you to quickly find who needs to be reminded to complete required tasks.

By analyzing goal completion, you can identify who is excelling on your team and who is falling behind.

WANT SOMETHING DONE? Cash is king

Everyone is motivate by different incentives, but our data shows that nothing beats COLD. HARD. CASH.

For simple tasks or tasks that are requirement of employment, badges or other non-monetary rewards improve employee engagement through gamification.

For more complex or optional tasks, Venmo, digital gift cards, and paycheck bonuses will improve goal completion.